CastriaHelp

How Do I Restore My Premium Subscription?

In the app, open Settings and tap Restore purchases. You'll also find it on the Learn more › Premium screen.

Use this if you subscribed but Castria still shows Castria Free, for example on a new phone. Castria checks your App Store or Google Play account and updates your Castria account.

Things to check:

  • Sign in to the same Castria account you used when you subscribed.
  • Use the same Apple or Google account you paid with.
  • On the website, open Settings or reload the page to pick up the change.

Still showing Free? Email support@castria.app with the email address on your Castria account.

Still stuck? Email support@castria.app and tell us which device you're on. A person will reply.

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