CastriaHelp

How Do I Reset My Password?

On the sign-in screen, tap Forgot your password?, enter your email, and tap Send reset link. You can also go straight to castria.app/forgot-password.

  1. Open the link in the email.
  2. Enter a New password twice and tap Set new password.
  3. Sign in with your new password.

Good to know:

  • The link works once and expires after an hour. If it has expired, ask for a new one. Only the newest link works.
  • Can't find the email? Check your spam or junk folder.
  • Resetting your password signs you out on every device.
  • If you signed up with Sign in with Apple or a passkey, your account has no password to reset. We'll email you to say which sign-in method to use.

You can't change your password from inside the app. Use this reset link instead.

Still stuck? Email support@castria.app from the address you signed up with.

Still stuck? Email support@castria.app and tell us which device you're on. A person will reply.

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