Which? Which?

Will new 'buy now, pay later' protections help everyone?

Jul 23, 2026 · 33m

Summary

This episode of Witch Money examines new UK regulations for Buy Now, Pay Later schemes, which now align with credit card rules to offer stronger consumer protections. Host James and money editor Grace Witherden detail changes like mandatory affordability checks, Section 75 liability, and access to the Financial Ombudsman Service. Later, Kate Pender from Fair For All Finance discusses concerns that stricter rules may push vulnerable borrowers toward illegal lenders, highlighting the need for better financial inclusion and alternative credit options.

Topics discussed

Introduction to Buy Now, Pay Later and new regulations Consumer harm and the push for regulation Why BNPL became popular and misunderstood New affordability checks for every purchase Clearer information at checkout Section 75 protections for BNPL users Access to Financial Ombudsman Service Support for missed payments and debt advice Limitations: Existing agreements and provider status Kate Pender on risks to BNPL access BNPL as a symptom of low financial resilience The danger of illegal lending and loan sharks Need for graceful off-ramps and consolidation Fair For All Finance initiatives and pilots Future of financial inclusion and conclusion
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