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“It breaks your heart everyday”: navigating England’s social care system

Oct 6, 2026 · 31m

Summary

Guardian journalist Heather Stewart shares her personal struggle navigating England’s broken social care system after her mother developed dementia. She details the emotional toll and the £250,000 cost of care, highlighting how families are often forced to deplete their savings. The episode also examines Andy Burnham’s proposal for a National Care Service, which aims to make personal care free at the point of use. Stewart discusses the political challenges of funding this reform, including the controversial plan to adjust the state pension triple lock to generate savings.

Topics discussed

Intro and sponsor: Quo business phone system Heather Stewart introduces her mother Liz Noticing early signs of dementia and PM's speech Family dynamics and Dad's reluctance to accept care Moving to a sheltered flat near Heather The strain on Dad and Mum's resistance to help The agonizing decision to move Mum into a care home The financial burden: £7,500 a month and asset depletion Mum's adjustment and Heather's emotional visits Reaction to Burnham's speech and past political failures Details of the proposed National Care Service Funding the service: Tweaking the state pension triple lock Sponsor break: Quo business phone system Further funding needs and the stigma of dementia The human cost of inaction for future generations Outro and credits
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