The Indicator from Planet Money The Indicator from Planet Money

Petty! Econ! Grievances!

Jul 27, 2026 · 8m

Summary

Hosts Waylon Wong, Darian Woods, and Stephen Bissaha explore three petty restaurant grievances: slow tableside payment systems, menu prices excluding tax, and airport Dunkin’ Donuts excluding loyalty rewards. They explain the economic logic behind each, such as collective action problems and franchise tech incompatibilities. The episode highlights how consumer frustrations often stem from complex business incentives and operational constraints.

Topics discussed

Introduction: Petty economic grievances and hosts Sponsors: Rosetta Stone, Vanguard, and Bombas Grievance 1: The hassle of traditional restaurant checkout Grievance 2: Menu prices excluding tax in the US Grievance 3: Airport Dunkin' rewards program exclusion Conclusion and listener submission call Sponsors: Workday and Capital One
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