Russ Dessau, CEO of LiveKit, discusses the paradigm shift toward voice-driven interfaces and agent-centric UX, explaining how AI agents are becoming the new software layer. He shares LiveKit’s origin story, from open-source WebRTC roots to powering OpenAI’s voice mode, and details the engineering challenges of scaling for massive concurrent one-on-one sessions. The episode highlights critical lessons on multi-cloud architecture, handling global outages, and the strategic pivot from building infrastructure to focusing on go-to-market in an AI-dominated future.
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