Apple Store - Best of Coast to Coast AM - 7/20/26
Summary
Ron Johnson, creator of the Apple Store, discusses how Amazon revitalized retail through omnichannel strategies rather than destroying it. He recounts his collaboration with Steve Jobs to launch Apple Stores, emphasizing their role in product discovery and customer experience. Johnson also reflects on his tenure at JCPenney and the importance of keeping retail concepts fresh to avoid becoming obsolete.
Topics discussed
Intro: AZ Fudd thanks fans and Geico
Ad: ZepBound for sleep apnea
Ad: Shell V Power Nitro Plus
Ad: Harley-Davidson motorcycles
Ron Johnson on Amazon's impact on retail
Why Kmart failed and Gap's revival
Ron Johnson's career path to Apple
Creating the Apple Store with Steve Jobs
Listener story: Carnivora cures warts
AZ Fudd on moving to Dallas
Ad: EBCLIS for eczema
Ad: Shell Fuel Rewards
Ad: Cosentix for psoriasis
Apple Store growth and iPhone launch
Ron Johnson's departure and Steve Jobs' death
The synergy of Apple products and stores
Ron Johnson joins JCPenney board
Ad: ZepBound for sleep apnea
Ad: Harley-Davidson motorcycles
Ad: Hotels.com rewards program
Ad: Vital Proteins collagen shakes
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