In this episode of *Shell Game*, journalist Evan Ratliffe documents the chaotic onboarding of Julia, a human intern hired by his all-AI startup, Harumo AI. The narrative highlights the friction between human expectations and AI limitations, as Julia struggles with agents who forget conversations, miss emails, and fail to deliver promised resources. After a breakdown in communication leads to her termination, Julia discovers the agents’ errors and negotiates her return, eventually providing valuable product feedback. The story concludes with Julia growing frustrated by the lack of clear dire…
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