SBS News In Depth SBS News In Depth

Phone and internet problems are costing Australians

Oct 7, 2026 · 16m

Summary

The TIO reports a 60% surge in financial loss claims from phone and internet issues, prompting calls for minimum reliability standards and expanded powers to regulate social media platforms. Meanwhile, James Gerrish from Market Partners analyzes the Australian share market's flat performance, noting that only 1% of US stocks have hit all-time highs while half remain in bear market territory. He advises investors to focus on earnings growth in materials and private credit, while highlighting the ongoing AI infrastructure boom and its impact on energy sectors.

Topics discussed

SBS advertising introduction Show intro and market overview TIO annual report: complaint statistics Telco customer service delays and reliability Rising financial and stress compensation claims Call for minimum mobile reliability standards Triple Zero outages and trust in emergency services TIO seeks powers over digital and social media Australian share market flat despite US record Market polarization and AI-driven earnings AGM season and corporate outlooks AI investment, energy needs, and uranium stocks Investment advice: diversification and private credit Sign-off and financial disclaimer Wonder food delivery advertisement
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