Rebuilding Trust | FRIDAY FIELD NOTES
Topics discussed
Cold open: The difference between pure motive and manipulation
Introduction: Why trust is crucial and the episode's purpose
Tip 1: Time does not rebuild trust; new behavior does
Tip 2: You do not get to decide when trust is restored
Tip 3: Owning the problem vs. explaining away your issues
The art of the apology: Using 'I am sorry' instead of 'I apologize'
Tip 4: Match the size of the repair to the size of the break
Tip 5: Transparency is not optional when rebuilding trust
Tip 6: Consistency beats intensity in behavior change
Tip 7: Apologies have an expiration date; let behavior speak
Tip 8: Stop asking for trust and avoid covert contracts
Tip 9: Tolerate being tested without getting resentful
Tip 10: Watch for the moment you start keeping score
Tip 11: Fix the problem in the specific area where trust broke
Tip 12: Accept that some trust may never come back
Recap of the 12 tips for rebuilding trust
Closing: Upcoming War Room event and final thoughts
Listen ad-free on Castria