Why do people love queuing?
Sep 25, 2026 · 10m
Summary
Psychologist Jason O'Callaghan joins Sean Moncrieff to explore the psychology behind viral queues and consumer behavior. They discuss how social media influencers and FOMO manipulate the 10% of the population who are highly suggestible, driving them to queue for products like pizza or luxury bags. The conversation highlights how social proof creates a self-fulfilling prophecy, making ordinary items seem exclusive and valuable.
Topics discussed
The rise of viral queues and self-fulfilling prophecies
Introduction of psychologist Jason O'Callaghan
Historical context: Queues for iPhones vs. old bureaucracy
The role of TikTok and Instagram in manufacturing buzz
Anecdote: Queues for sushi in Japan
Influencers and the mechanics of social attention
The queue as the attraction itself
FOMO and the unconscious mind
The 10% highly suggestible population
Social currency and subconscious evidence of quality
Scarcity and the value of limited goods
Luxury goods: Hermes bags as investments
Fear of social judgment and status signaling
Clinic cases: Distress over social media engagement
The gap between online personas and reality
Herd mentality and the psychology of followers
Political parallels: Suggestibility in voting
The spectrum of suggestibility in the general population
Natural vs. trained suggestibility
Daydreaming professions and susceptibility to trends
Rational analysis vs. the desire for social proof
Conclusion and summary of key points
Listener texts: Bullying over likes and Apple fanboyism
Listener texts: Pre-smartphone queues (Harry Potter)
Listener texts: ATMs and other historical queues
Listener texts: Paying influencers for name checks
Environmental impact of consumerism and sign-off
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