Marketplace Tech Marketplace Tech

Amid AI backlash, brands are emphasizing the human side of marketing

May 27, 2026

Summary

Marketplace Tech explores how brands are highlighting human creators to counter AI skepticism. Host Stephanie Hughes interviews commercial director Ash Hsu, who gained fame for behind-the-scenes videos for Sprite, Microsoft, and Taco Bell. Hsu argues that audiences crave the storytelling and struggle inherent in human creation, which AI lacks. She advocates for using AI only for preliminary tasks, not final products, to preserve creative integrity and emotional connection.

Topics discussed

Sponsors and show intro The rise of human-made ad content Ashu's viral Sprite commercial story Why audiences crave human storytelling Mid-roll sponsor messages Brands pivoting to show human creators AI backlash and ethical marketing Outro and NYC Now promo
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