Give Positive Feedback Just For Doing Their Job! - Part 1
Summary
Hosts Mark and Sarah argue that managers should give frequent, small positive feedback for routine work to build trust and make negative feedback effective. They explain that focusing only on mistakes destroys relationships, while acknowledging standard performance reinforces desired behaviors. The episode emphasizes using a consistent feedback model for both praise and correction to encourage future actions. Listeners are advised to establish regular one-on-ones first, then practice giving positive feedback before addressing negative issues.
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