Ask the Expert: Dublin Bus
Summary
Blake Boland, a Dublin Bus spokesperson, joins Andrea Gilligan to address listener concerns about service reliability, including "ghost buses" and the "scheduled" status on apps. The discussion highlights the limitations of the current 15-year-old tracking system and the ongoing NTA project to upgrade telemetry for better accuracy. Boland also addresses the shift to winter timetables due to increased traffic congestion, the expansion of 24-hour routes, and the upcoming "tap to pay" ticketing system. Finally, the episode covers accessibility issues for visually impaired passengers and the ne…
Topics discussed
Introduction and the meaning of 'Scheduled' on displays
How real-time data and countdowns work on screens
Legacy tracking systems and upcoming NTA upgrades
Traffic congestion, driver breaks, and schedule accuracy
Timeline for replacing bus tracker devices
Addressing complaints about ghost buses and card payments
Introduction of Tap to Pay and next-gen ticketing
Expansion of 24-hour night bus services
Limitations on extending night routes to North County Dublin
Investigating full buses at peak times and protests
How to submit feedback and report service issues
Support for visually impaired passengers and stop announcements
Slow bus speeds on College Green and need for bus lanes
Passenger etiquette campaigns and headphone rules
H3 route cancellations and winter schedule adjustments
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