Human emotion behind AI chatbot design
Summary
Host Nala Ayed introduces Noah Kahn, a former top-tier League of Legends player turned PhD researcher, who explores how the emotional lives of AI developers shape the technologies they create. Through 80 in-depth interviews, Kahn reveals how personal struggles and corporate culture influence the design of chatbots, often leading to products that reflect the developers' own desires for control and intimacy. The episode features insights from Kahn’s supervisor, Megan Boler, and Harvard professor Sheila Jasanow, who discuss the ethical implications of "socio-technical imaginaries" and the need…
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