7th Year - 745: How to Handle Bad Bosses and Toxic Coworkers with Tessa West
Summary
In this episode, NYU psychology professor Tessa West discusses strategies for handling bad bosses and toxic coworkers. She categorizes seven types of workplace jerks, such as credit stealers and gaslighters, offering specific advice on whether to confront them or seek allies. West emphasizes that many perceived intentional slights are actually misunderstandings and warns against the illusion that quitting solves the problem, urging listeners to develop resilience and self-awareness instead.
Topics discussed
Introduction: Handling Bad Bosses and Toxic Coworkers
Cautionary Tale: The Danger of Not Confronting Jerks
When to Confront: Strategies for Dealing with Saboteurs
Intentional vs. Situational: Understanding Jerk Behavior
Types of Jerks: Kiss-Up Kick-Downers, Credit Stealers, and Bulldozers
Dealing with Free Riders and Micromanagers
Neglectful Bosses and Gaslighters: The Most Sinister Jerks
Case Study: Handling Socially Sensitive Free Riders
Confidence vs. Competence: Reading People Accurately
Seeking Reality Checks from Outside Your Network
Giving Upward Feedback to High-Status Bosses
The Role of HR in Workplace Conflict
When to Leave: Assessing the Work Environment
Self-Reflection: Are You the Jerk at Work?
Sunk Costs and Emotional Leakage in Relationships
Quick Tips: Appearing Powerful and the Stoplight Rule
Conclusion, Resources, and Sponsor Messages
Listen ad-free on Castria