Your questions on customs charges answered
Summary
Revenue’s Ray Ryan explains the new €2 union handling fee on non-EU imports, effective November 2026, which supplements existing customs duties. The fee covers administrative costs, with 75% of revenue going to the EU and 25% to Ireland. While faulty goods may qualify for duty refunds, the handling fee is non-refundable. The segment also clarifies that UK goods may benefit from zero duty rates and advises consumers to verify shipping origins, as website domains do not guarantee EU sourcing.
Topics discussed
Introduction to the new €2 union handling fee
Introduction of Ray Ryan from Revenue
Explanation of the fee structure and effective date
Comparison with previous customs duty changes
Distribution of revenue between EU and Irish exchequers
Refund policies for returns and faulty goods
Listener question: Magazine subscriptions from the UK
Clarification on vouchers and non-goods
Listener question: Amazon UK orders and origin visibility
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