The Delta File (Hall of Fame Guidance)
Summary
Hosts Sarah and Mark introduce the "Delta File," a private journal for recording objectionable managerial practices to avoid repeating them later. They discuss capturing specific incidents, like last-minute meetings or ignored feedback, to reflect on how context influences behavior. The episode advises keeping these notes securely, either handwritten or password-protected electronically, to ensure they remain accessible even if you leave your current organization.
Topics discussed
Introduction and M Conference sponsorship
Why managers repeat the mistakes of their bosses
Defining the Delta File and assuming positive intent
Examples of behaviors to record in your Delta File
How to keep a Delta File: Handwritten vs. Electronic
Conclusion: Becoming a better leader through reflection
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