Solving the patch management problem for Apple admins
Summary
In this episode, David from Orchard discusses the persistent challenges of macOS patch management, noting that even fully configured MDMs often struggle to achieve high compliance rates for third-party applications. He explains how Orchard’s SaaS platform complements existing MDMs by automating updates, grouping them into weekly cycles to minimize user disruption, and ensuring robust installation with error checking. The conversation highlights the gap between managed and unmanaged apps on developer devices and details Orchard’s straightforward, per-device pricing model designed to help IT …
Topics discussed
Sponsor: Mosul Apple Unified Platform
Introduction and guest welcome
David Ackland's background in Apple IT
Discussion on Apple hardware evolution and Neo
Challenges in macOS patch management vs iOS
Orchard's approach to improving patch compliance
Balancing compliance with minimal user disruption
Surprises from beta testing and app sprawl
Visibility into unmanaged third-party apps
Deployment process and MDM integration
Pricing model and purchasing options
Conclusion and final thoughts
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